Robotic Telepresence

Here you will find everything you need to know about the Double Robotics Robots for purposes of accessing a face-to-face, on campus course via robotic telepresence. If you will be using this option to access a course, you must be in communication with your professor and the your department. Please schedule a time with them when you are able to log in to a robot to practice moving around the classroom and adjusting microphone, camera, and speaker quality. During this pre-scheduled training, we ask that students call us so we can help walk you through the log on process. 

Login Instructions

From a desktop or laptop computer:

  • You must use Google Chrome
  • Login to the driving site at drive.doublerobotics.com
  • Sign in using the Username and Password provided by your department or your Professor (do not create a new account)

From iPad, tablet, or iPhone:

  • Download the “Double” application from your App Store (blue and white icon / this app is free)
  • Sign in using the Username and Password provided by your department or your Professor (do not create a new account)

Helpful Robotic Information

  • Using earbuds or headphones will give you the most clarity in sound quality and is required of students using the robots.
  • If you have the capability to be hooked up to the internet via Ethernet cable, your internet signal will be much stronger than via WiFi.
  • Use of an iPhone with the robots is not recommended. Though the quality will work well, the screen size limits your visibility and maneuvering in the classroom.
  • While the use of an iPhone is not recommended, having access to two separate devices may help to enhance your classroom experience. By having two separate devices, you can then follow along with course Moodle shells, powerpoints, videos, etc. through one and control your robot with the other. Device combinations could be, but are not limited to, one of the following:
    • Desktop computer for course / iPad for robot
    • iPad for course / Desktop computer for robot
    • Desktop computer for course / Laptop for robot
    • Laptop for course / Desktop computer for robot
    • Desktop computer for course / iPhone for robot (the opposite of this variation may limit content on Moodle sharing pages)
    • iPad for course / iPad for robot
    • Laptop for course / Laptop for robot
    • Desktop computer for course / Desktop computer for robot
      • In any situation using a device, be sure you have access to either an internal camera and microphone or an external camera and microphone connected to your device(s)
  • Keep in mind that even though you are coming to class via robot, you are still in class. The class can hear and see everything you do and say and vice versa.
  • Be early to class. Plan on logging in to your robot at least 10-15 minutes early to each class. This ensures class time will not be taken up while adjusting microphone and/or speaker settings. Be in communication with your professor as all courses will have different criteria. 
  • Turn to face your peers. The speaker on the robot is one directional. Using the left and right arrow buttons to turn to face your peers and professor will help everyone clearly hear you in a discussion.
  • If you live far away, the purchase of earbuds, headphones, etc. will most likely cost you no more than one trip to and from Missoula and can be used for furture courses and in your personal life outside the classroom.

Double Robotics Driving Resources

Troubleshooting

Double Robotics: Quick Troubleshooting Tips

If you encounter echoing:

From Google Chrome:

  • Open Chrome and sign into your Double account.
  • Call into your Double.
  • Once you have successfully called in, choose the slider menu on the far right of the toolbar.
  • In the Target Video Quality menu, choose Mid then High.
  • After selecting High the video will go black and reconnect for 1-2 seconds.
  • Once reconnected the echoing should no longer be heard.

On an iOS device:

  • Open the Double app and sign into your Double account.
  • Call into your Double.
  • Once you have successfully called in, choose the slider menu on the far right of the toolbar.
  • In the Target Video Quality menu, choose Reset Video Connection.
  • After selecting Reset Video Connection the video will go black and reconnect for 1-2 seconds.
  • Once reconnected the echoing should no longer be heard.

 While there are more features to the robots beyond what is listed above, this information will help you get started using the robots for when it is time to access your course.